privacy policy
Overview
Effective Date: January 1, 2019 Last Updated: August 9, 2025 This Privacy Policy (“Policy”) explains how Harmony & Healing (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website, applications, and related services (collectively, the “Platform”). By using the Platform, you agree to the practices described here. If you do not agree, please discontinue use.
1) Scope
- Applies to information collected through the Platform, by email, phone, text, or other electronic messages, and in connection with donations, volunteering, program participation, and events.
- Does not apply to third-party websites, services, or applications we do not control.
2) What We Collect
2.1 Information You Provide
- Identifiers & Contact Data: name, email, phone, postal address.
- Donation & Payment Data: processed by our payment processor (we do not store full card numbers).
- Account & Communications: messages, preferences, survey responses, application materials.
- Event & Program Data: sign-ups, scheduling preferences, consents.
- User Contributions: content you submit for public display.
2.2 Information Collected Automatically
- Usage & Device Data: IP address, browser type, device identifiers, operating system, pages viewed, time on page, referring/exit pages.
- Cookies & Similar Technologies: essential site functions, analytics, and performance measurement — see Section 6 below for full details.
2.3 Information From Other Sources
We may receive information from sign-in providers (e.g., Google/Apple), donation platforms, event tools, or individuals who refer you, and combine this with data we collect consistent with this Policy.3) How We Use Information
- Provide, maintain, and improve our services and programs.
- Process donations and send tax receipts.
- Respond to inquiries; manage accounts and preferences.
- Schedule and coordinate visits, events, and volunteer/musician activities.
- Send updates, impact stories, and fundraising appeals (opt-out anytime).
- Secure our systems; detect, prevent, and address fraud or misuse.
- Comply with legal obligations and enforce our terms.
4) Legal Bases for Processing (EEA/UK)
- Performance of a contract (e.g., processing a donation).
- Legitimate interests (e.g., program delivery, basic analytics).
- Consent (e.g., non-essential cookies, testimonials).
- Legal obligation (e.g., tax requirements).
5) When We Disclose Information
- Service Providers: payment processing, email delivery, hosting, analytics, security, event tools.
- Affiliates & Advisors: for internal operations consistent with this Policy.
- Legal & Safety: to comply with law or protect rights, property, users, or public safety.
- Corporate Events: in connection with a merger or asset transfer.
6) Cookies & Consent Management
We use essential cookies to operate the site and may use analytics or other categories as configured in our consent management platform. You can review details and change your preferences anytime via ourYou have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
. 6.1 What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve the Platform. They can be “first-party” (set by us) or “third-party” (set by others).6.2 Types of Cookies We Use
6.3 Managing Cookies
- Use the You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.link to adjust your preferences.
- Disable cookies in your browser settings (may affect site functionality).
- Opt out of Google Analytics using the Google Analytics opt-out browser add-on.
7) Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided information, contact us to request deletion. We do not knowingly sell or share the personal information of consumers under 16.8) Data Security
We implement reasonable administrative, technical, and physical safeguards. No method is 100% secure; please protect your account credentials.9) Data Retention
We keep personal information only as long as necessary for the purposes described here or as required by law, then delete or de-identify it.10) International Transfers
We are based in the United States. If you access the Platform from outside the U.S., your information may be transferred to and processed in the U.S. Where required, we rely on appropriate safeguards (e.g., Standard Contractual Clauses).11) Your Privacy Rights
EEA/UK Data Subject Rights
- Access, correct, or delete your personal data.
- Restrict or object to certain processing.
- Data portability.
- Withdraw consent where applicable.
- Lodge a complaint with a supervisory authority.
California Privacy Rights (CCPA/CPRA)
- Know what personal information we collect, use, and disclose.
- Request deletion, subject to exceptions.
- Request correction of inaccurate personal information.
- Opt out of sale/sharing (Manage Preferences).
- Limit use/disclosure of sensitive personal information (we do not use SPI for purposes requiring a “Limit” link).
- Not be discriminated against for exercising rights.
How to Exercise Your Rights
- Email: hello@harmonyandhealing.org
- Phone: 925-364-4517
- Mail: Harmony & Healing, 11040 Bollinger Canyon Road Suite E-938, San Ramon, CA 94582